I Hate LoveFilm. No I don't really but we're not currently on friendly terms.
Not only have all the last 3 Blu-ray discs been faulty to the point of unwatchable, we now have an ordinary DVD which doesn't work either. This one is the 1932 version of Dr. Jekyll and Mr Hyde. Tested in two different DVD players, it jumps and skips at exactly the same point and you have to skip to the next chapter to clear the fault. We also have the last Indiana Jones film at home on Blu-ray and I am almost dreading watching it for fear of wasting another 2 hours.
LoveFilm have been in touch via email and Twitter to stress that their rental discs are exactly the same as the retail ones and that they get regularly checked and cleaned. They also ensure they give me back the credits for the damaged films but I still feel annoyed about wasting 2 hours to find out.